Frequently Asked Questions
Need help getting started or stuck on something? You’re in the right place. From sharing links and editing rotas to understanding how patterns work — we’ve got answers for everything.
How does link sharing, “full edit” and “quick edit” work?
Assume you create a roster called “rota”. If you share a link to “rota”, your co-workers/family/friends will receive “rota.share” saved to their device when they open the link.
If you “full edit” “rota”, your link will always open the most recent version of “rota” and save to your co-worker’s device as “rota.share”.
If you “quick edit” “rota”, a new roster called “rota.edit” is created on your device. When you share a link to “rota.edit”, your co-workers receive “rota.edit.share” saved to their device.
If you “full edit” or “quick edit” the roster “rota.edit”, the latest version of “rota.edit” will still open from the link and save to your co-workers’ devices as “rota.edit.share”.
However, if you “quick edit” “rota” again, then a new “rota.edit” is created that overwrites the previous “rota.edit” on your device. The good news is that your original link to “rota.edit” will still work and open this new version of “rota.edit”.
The app seems slow to load — what’s happening?
When building exceptionally large rosters — such as scheduling 100 workers across a 5-year span with multiple shifts per day — the app requires additional time to process the data.
Please allow the app to complete the operation and avoid tapping the screen repeatedly, as this may delay or interrupt the process. For best results, give it a moment to finish generating the rota before interacting further.
Why is the rolling rota pattern inaccurate or unevenly distributed?
This issue typically arises when multiple workers with the same name are added to the rota. To ensure fair and accurate shift distribution, each worker must have a unique name.
Duplicate names can interfere with the app’s pattern generation logic, resulting in uneven or incorrect scheduling. Please revise any identical names to maintain consistency and accuracy in your rota.
