Frequently Asked Questions

How does link sharing, “full edit” and “quick edit” work ?

Assume you create a roster called “rota”. If you share a link to “rota” your co-workers/family/friends will receive “rota.share” saved to their device when the open the link. If you “full edit” “rota” your link will always open the most recent version of “rota” and save to your co-worker’s device as “rota.share”. If you “quick edit” “rota” a new roster called “rota.edit” is created on your device. When you share a link to “rota.edit” your co-workers receive “rota.edit.share” saved to their device when they open the link. If you “full edit” or “quick edit” the roster “rota.edit” the latest version of “rota.edit” will still open from the link and save to your co-workers devices as “rota.edit.share”. However, if you “quick edit” “rota” again, then a new “rota.edit” is created that overwrites the previous “rota.edit” on your device. The good news is that your original link to “rota.edit” will still work and open this new version of “rota.edit”.

The App is slow or crashing.

When creating a very large roster, For instance rostering 100 workers for 3 years, the App will need time to process this request. Please wait and avoid tapping any more buttons until the processing is complete. If you have very many rosters in your profile, archive or delete some so your home screen loads quicker.

The rolling rota pattern is inaccurate and my workers shifts are not equally distributed

Ensure that no identical worker names exist. If you have 2 or more workers with the same name in the rota, you must modify the names. If not, the rolling pattern will be inaccurate and the conflicting names can crash the App

When I export my rota to spreadsheets like Excel, nothing is received. 

Ensure you have signed in with a valid email address and check your spam folder.

How do I stop receiving reminders for my shift.

Open the roster where reminders are set up. Tap reminders and switch off the worker/shift reminder. If this does not work then uninstall and reinstall the app.